Friendly staff provided helpful local recommendations.

The bathroom fittings, especially the shower, could use better maintenance. The lack of privacy on the balcony was concerning. a maintenance door allowed other guests access, which made me feel unsafe. Additionally, I found there weren't enough power outlets to charge devices comfortably.

Request a room away from the kitchen to avoid lingering food odors, and ensure a more comfortable stay.

I stayed for 2 nights in a Double or Twin Room with Side Sea View. The room was spacious, with comfortable clean beds and great air conditioning. The breakfast spread was awesome, especially the noodle soups and pancakes! Staff were super helpful, organizing tours and transfers, making my stay hassle-free. 🌅

The hotel had a beautiful balcony overlooking the

bay, which made for stunning sunset views. The rooms were spacious and clean, though the bathroom could use some renovations. The staff were incredibly helpful, offering great local recommendations. A solid choice for a budget stay on Cat Ba Island.

Not perfect, but worth it

The staff was incredible! , room layout spacious.

Bathroom could really use some updates! breakfast selection was somewhat limited.

During my stay at Phoenix Flower Hotel, I was truly impressed by the breathtaking view of Cat Ba Bay from my room. The staff were exceptional—attentive and always eager to assist with local recommendations while providing a warm and welcoming atmosphere.

No significant downsides noted.

staying at phoenix flower was a delight! the staff was super helpful, even letting us borrow a motorbike for free. i loved the big balcony with a gorgeous view of the bay, which made our stay really special.

the bathroom could use some updates.

Just a solid selection for a lightning stop in Dong Khe Sau with good value for cost. The staff was helpful, lending me a motorbike for free which made exploring easy. Try to ask for a room away from shared spaces for better privacy.

Just stayed in the Family Room with Sea View for 4 nights. The beds were super comfy and the room was really clean! The view was a total highlight, and it made my mornings brighter. The staff, especially Julie and Seven, were amazing—they really took care of me! Only downside was that I wish there were more power outlets available. But overall, a great room!

I had a good stay, really enjoyed the huge and clean room, but the bathroom definitely needs an update. I'd stay here again for the view and value.